Friday, April 25, 2008

Importance of Effective Communication or Team Communication

I am presently working with a client and we are in the process of recreating his business image. Part of this process is to train his employees' on professionalism but also in the process putting the most effective people in place to enhance his goals. So in essence, we are starting the process of reorganizing his organization to place the most effective people in the right positions for their strengths and skills.

Having been an employee of a couple of companies who reorganized, I recommended starting the process of communicating with his employees to get their feedback and opinions on the growth of the company. If an employee is allowed to give an opinion, whether it be in writing or verbally, the feeling of being part of the process is portrayed and welcomed. Everyone likes to give an opinion. It is a sign of team communication.

Your employees are your team. If you have effectively communicated your goals in the beginning of their training and they adopted the rules, they are your team. Perhaps not all employees' are part of the team. This will become evident as you open the communication with your employees.

I recently ran across a blog entry concerning communication and a chair. The essential concept is:

"Two chairs. A topic. No technology. The whole world of business broken down to its simplest form - face to face, honest communication."

"She plopped down two chairs in the heart of this busy corporate campus and put a sign over the two chairs calling out a topic for the day. She occupied one chair and then waited. And waited. And waited for another employee to sit down and discuss the topic she had posted. No technology. No motives. Just a person genuinely interested in her co-worker’s thoughts and feelings."

This young lady came up with an original idea and the efforts from her idea were a welcome format. The employees' thoroughly enjoyed sharing and talking with her. You can read the full story at The Lonelymarketer.

Have you ever considered trying a chair concept in your business? If not, why not? Perhaps it is time to gather feedback from your employees.


kelly said...

I like the idea - 2 chairs, NO TECHNOLOGY - just simple and effective "team communication"! :)

Anonymous said...

That is a GREAT article
Just simple and effective
Keep up the good work